Affiliate Member
From bed bugs, rodents, insects and bird control, you're covered with Abell! Canada's leading brands trust us to protect their business and customers. Every business is different; that's why Abell works with you assessing your needs and providing you solution wihin your budget. You may want regular preventative pest control, or have a single pest issue. Whatever the case, you're backed by trusted partners that can meet ANY pest-related need for your business - quickly and safely.
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Above The Line Solutions (ATLS) provides clients with improved processes and costs in their purchasing approaches. Jason Cheskes, runs the Superior Lodging Endorsed Vendor Program serving over 200 properties from 3 brands, as well as overseeing the BC Hotel Association’s Vendor Program. Providing enhanced business Advisory Services through improved operator & vendor partnerships; program analysis and business outcome reviews; agreement facilitation; purchasing practice assessment; providing improved business practices and processes; sales & leadership processes, coaching and development; candidate searches. Over 25 years successful experience in these specialties in the Foodservice and Accommodation industries. We can help you save money.
Affiliate Member
Affiliate Member
AdSatis Management delivers independent valuation and property tax solutions. Our professional expertise, combined with analytical technology and regional domain knowledge, provides exclusive property tax consulting services for all types of real and personal properties in North America. From income-producing properties to manufactory to specialized businesses, our experts and technology will apply best-suited and comprehensive valuation approaches coupled with insight and analytical technique to yield the optimal property tax saving results.
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ALFA CAPPUCCINO IMPORTS INC Canada's largest importer & distributor of Espresso equipment and commercial equipment with over 10,000 food products, presents our new line of Tableware that is of high quality at a great price.
Affiliate Member
Affiliate Member
Ambius can make your hotel stand out from the crowd and demonstrate to your guests that they are important to you. The right interior landscape and scent solution can improve customer feedback, which in turn builds repeat business. By including scent as part of a multi-sensory brand experience, you will build a stronger emotional connection with guests. Guests form a lasting positive memory, enabling you to benefit from brand loyalty, and an enhanced reputation.
Affiliate Member
AMRE Supply is a network of warehouse locations across Canada stocking parts, products, equipment and supplies required by service contractors and professional property operators. With 12 locations in the market, our clients can enjoy express same day service at all locations or have their orders shipped same day from any of our shipping locations located in British Columbia, Alberta, Saskatchewan, Manitoba or Ontario.
Affiliate Member
Big Picture Conferences (BPC) is dedicated to the synergistic production of annual conferences and networking events for the Canadian hospitality industry. BPC delivers ‘turnkey’ events by developing program content, organizing quality speakers, coordinating marketing services while managing venue arrangements, registrations and finances.
The Blue Mountain Village Association (BMVA) is a not for profit association incorporated by special legislation Bill Pr14, Blue Mountain Village Association Act, 1999 . It was formed to manage and maintain all common areas and facilities in the Blue Mountain Village. The BMVA mandate includes providing animation and events in the Village, destination marketing, seasonal decorations, security, landscaping, snow & garbage removal, repairing or replacing the Village infrastructure, contributing to the Resort shuttle service, overseeing the operation of the Plunge! Aqua Centre and stewardship of the Millpond. The BMVA also liaisons with all levels of government on behalf of its members.
Affiliate Member
Affiliate Member
Winner of the AAA Four Diamond award, Caesars Windsor defines modern luxury in the midst of timeless elegance. Step inside these spectacular Windsor accommodations to discover the essence of indulgence, comfort and luxury. Our masterfully-appointed guestrooms and suites are the only Four Diamond downtown Windsor hotel, with 758 rooms in two towers overlooking the artistically manicured riverfront trails of Windsor and Detroit. Allow us to spoil you with luxurious amenities, including complimentary valet parking and full concierge service.
Educator Member
CVOA is Canada’s only association dedicated to representing the interests of the vacation ownership and resort development industries. Since its founding 1980 (originally as CRDA), the organization has become Canada’s preeminent industry association representing all forms of vacation ownership. CVOA membership is a community of active industry leaders committed to promoting and maintaining a high standard of ethical conduct within the Canadian vacation ownership industry, creating B-2-B and networking opportunities between Members, and educating consumers as to the benefits of vacation ownership.
Educator Member
Affiliate Member
Carver & Associates is an independent consulting firm that provides interior design and procurement of furniture, fixtures and equipment (FF&E) for hotel, casino, resort, restaurant, and spa owners and developers worldwide. Our company has been one of the top FF&E suppliers in the hotel industry since 1983. The design and purchasing staff includes professionals from disciplines related to interior design, hotel operations, project management, installation and construction. Our design and purchasing teams draw upon their years of hospitality industry experience to ensure that both the budget and design remains consistent with the franchiser requirements, the location and the clientele of the property, as well as with the particular look required for each unique project.
Affiliate Member
CBRE Hotels is a best-in-class hotel and resort brokerage and advisory practice that embraces the collaborative business philosophy of our parent company CBRE Limited, to bring our clients a global platform that is proven for generating results. We know the lodging market inside and out and strive to build client relationships that endure. We are fully in tune with investor motivations and emerging trends for all asset classes, coast to coast. To elevate our national hotel capacity, CBRE Hotels has expanded its team of sales and analytical professionals in Toronto and has an established hotel presence within CBRE's Vancouver and Calgary offices.
Educator Member
Centennial College
Educator Member
Affiliate Member
Affiliate Member
Clarenville Inn, well know as the "Inn with a view" is owned and operated by Stellar Properties Inc. Whether you are here on business or pleasure, you will delight in our warm and welcoming hospitality and our many equisite ameneties. We are rapidly becoming known as one of the best places to stay in Newfoundland. Our hotel has undergone an impressive transformation with the intent of enhancing the overall hotel experience for our guests. We are also pleased to provide the quality and comfort of our new restaurant "Stellar Bistro & Lounge". Complete your experience with our sumptuous restaurant menu combined with stunning views and more importantly our genuine warm and friendly service.
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Colonnade Development has been working with build-to-suit customers, asset managers and land owners for more than 25 years to help them understand how they can increase the value of their real estate. At Colonnade, we share a passion for developing, designing, and constructing real estate, built on open and honest communications amongst ourselves and with our clients.To learn more, visit www.colonnadedevelopment.com Cal Kirkpatrick- Vice President, Development ckirkpatrick@colonnade.ca Richard Getz- Vice President, Retail rgetz@colonnade.ca
Affiliate Member
Comwave is Canada’s largest privately owned Telecommunications Company, serving more than 1600 cities across Canada and the Continental US specializing in advanced VoIP and connectivity solutions. Comwave Business Solutions understands that communications is vital to the Hospitality Business and brings our absolute best rates for SIP Trunking, SIP PRI, Internet and Fiber connectivity, Long Distance, Toll free services and more to HAC Members.
Affiliate Member
Curve Hospitality is recognized as a leading manufacturer of hotel furniture. We employ domestic and offshore manufacturing to produce both custom and industry sound standards in the areas of case-goods, seating, artwork, mirrors, lighting, drapery, bedding, granite countertops, bathroom fixtures, vanities, cabinets, carpet and porcelain tiles. Custom manufacturing is our specialty! We are recognized as one of the top hotel interior design companies in the United States comprised of an experienced in-house interior design team. We also have an in-house Logistics, Quality Control, and Procurement team. This allows for very competitive pricing with high quality to meet brand standards.
Affiliate Member
“Cushman & Wakefield Ltd. is the Canadian division of Cushman & Wakefield, now one of the top three global hospitality real estate players by team size. Our expertise is grounded in all aspects of the hotel industry; we are retained to provide expert, independent opinions regarding virtually all matters relating to the development and operation of enterprises in all hospitality and leisure sectors to owners, investors, lenders, developers and others.”
Delta Faucet
Affiliate Member
Affiliate Member
The focus of Design Link International is hospitality interior design. Our approach revolves around you, your brand and developing design solutions to transform your space. Creating enhanced guest experiences is our passion. Our vast experience in Canada and the United States, with corporate brands and franchises, gives an invaluable depth of insight and industry knowledge. Whatever your size, wherever you are, we will deliver.
Affiliate Member
dormakaba is a leading provider of access control solutions for the lodging market. The company offers technologically sophisticated solutions and world class support for hotels and vacation rental properties.
Educator Member
Dunn Consulting Services (DCS) specializes in supporting enterprises, small and big, in the travel, tourism, hopsitality, events and convention industries. Our focus is on enhancing our client's strategies and operational plans to increase profitability, manage growth and compete on the world market. Dunn Conulting Services offer concrete solutions and analysis in sales, marketing, management, market feasibility and strategic planning for clients in North America as well as in Europe. With over 25 years in the hospitality and tourism business and having worked with the world's leading industry brands, John C. Dunn brings a well rounded solutions based approach to advising clients and achieving their goals in today's highly competitive environment.
Affiliate Member
Affiliate Member
Foodbuy is the North American Leader in foodservice procurement. Our unique model leverages collective national volume, a superior distribution platform and cutting edge technology to bring you strength in suppliers at value driven prices.
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2018 HILL DAY OFFICIAL HOST SPONSOR: Freeman Audio Visual connects people in meaningful ways by enhancing the power of meetings, conventions, special events and trade shows through leading-edge presentation technology solutions. With dedicated, state-of-the-art inventory in every province and all major cities coast to coast, Freeman Audio Visual provides a full range of services to support the modern meeting environment, including creative and digital services, virtual meeting technology, social media engagement tools and mobile-app event solutions. The company has received numerous awards recognizing its outstanding efforts in technical support and staging, corporate social responsibility, environmental leadership, customer-service and customer-driven partnerships.
Educator Member
Affiliate Member
PREMIUM LINEN WITHOUT THE PREMIUM PRICE For over 105 years, George Courey Inc., an all Canadian Company, has been manufacturing and importing a wide range of linens from top-of-the-line luxury to quality budget items for the institutional and hospitality industries. As a family-owned and operated business, we treat every customer as if they were a part of our extended family. We provide them with an unparalleled, honest and customer-first experience, while working together to select the best solution for their linen investment. Products: bedding linens, towels, bathrobes, table linens, chef apparel and much more.
Educator Member
Second Contact: Michael Agema magema@georgianc.on.ca
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River Rock Casino Resort is a sophisticated and relaxing urban oasis located 5 minutes from Vancouver’s international airport and a short 20 minute drive from both downtown Vancouver and the US border.Our AAA Four Diamond resort features a distinctly west coast style, coupled with stunning architecture, to create a vibrant yet tranquil atmosphere. River Rock’s four-story lobby features ponds, waterfalls and a variety of natural elements, transports you miles from anywhere. But rest assured you are in the middle of the action with River Rock’s dazzling casino, with over 900 slot machines and your favourite table games. River Rock features a myriad of amenities including our famous 950-seat show theatre, state of the art convention and meeting facilities, nine restaurants and bars, deluxe fitness centre and spa, tropical pool, water slide, plus a 144-berth marina. Our staff is expertly trained to ensure the highest level of service and attention to detail during your stay.
Affiliate Member
Affiliate Member
At Hospitality Designs we believe that everyone is passionate about creating value and wants to be valued for the work they do. Our integrated supply chain approach, from design to raw materials and production, delivers high quality products. As a hotel industry expert in: design, procurement, production and logistics we create beautiful rooms and spaces. Our hotel furniture and service package offers exceptional value for your purchasing experience. Since 1993, we have manufactured and delivered thousands of guest rooms, to destinations ranging from remote lodges to some of the largest urban hotel franchises in North America. Over the years, we have developed successful working relationships with: hotel owners, purchasing companies, design firms, and hotel management companies. Our client list includes Hotels from: Choice, Hilton, Sheraton and Best Western groups amongst many others. Please visit us at www.hospitalitydesigns.com.
For over thirty years, Hunter Amenities has pioneered a remarkable array of superior personal care products. Ranging from distinctive hotel amenities to luxurious spa and retail collections, we are one of the world's leading formulators and manufacturers. We also offer a prominent selection of licensed, internationally recognized designer and cosmetic brands. Driven by innovation and product excellence, everything we do is original in concept, exceptional in formulation and outstanding in delivery. Each phase of our operations is designed to exceed expectations. Beginning with our in-depth consumer and market research, we constantly strive to craft unequaled, of-the-moment collections worthy of the most discriminating clientele.
Affiliate Member
Affiliate Member
InnQuest Canada is the supplier of roomMaster Property Management Software in Canada. roomMaster is a fully-integrated software solution for any property providing hotels with the tools necessary to manage their property efficiently, profitably and the way they want. No other system can compete with roomMaster's features or price. Over 4,500 hotels around the world rely on roomMaster to help them run their successful business.
Institut de tourism et d'hotellerie du Quebec
Educator Member
Affiliate Member
Hotel and restaurant guests are sharing their experiences, and future customers are listening. That’s why we call these social sirens, social butterflies. iResponze engages with these influential social butterflies on behalf of the hotel or restaurant. We monitor reviews on all social media engagement and travel review sites, and provide responses within 24 – 48 hours. What’s more, we collect consumer engagement content from review sites like TripAdvisor, Facebook, and Google+. We pair this data to that of the competition and provide the client with additional insights into sentiment analysis, opportunity areas and incremental revenue generation strategies. Managing responses effectively is critical to increasing brand awareness, maintaining a positive image and growing overall revenue. iResponze is prepared to meet the growing need to help you soar above the rest.
Affiliate Member
JUSTJUNK® is a Canadian junk removal company that is expanding quickly across Canada. We are currently operating franchises in Niagara, Hamilton, Burlington, Oakville, Mississauga, Toronto, Halifax, Ottawa,Vancouver, Calgary, Grand River, Edmonton, Kingston, Barrie, Sault Ste. Marie and Winnipeg. JUSTJUNK® is an award winning junk removal service. Junk, Trash, Appliances, Furniture, regardless of what people choose to call their unwanted materials, our professional uniformed service representatives will remove anything from anywhere. We help residential and commercial customers remove their clutter, create space and get organized. Our low, volume based rates include all labor, cleanup and disposal/recycling fees.
Affiliate Member
Affiliate Member
Specializing in custom window treatments and bed covering for hospitality, residential and institutional industries, Patlin Textiles has been trusted by the most discerning hotel operators for more than 27 years. Set apart by their elegance and outstanding quality, our products are custom designed and made according to the highest manufacturing standards. With our digital printing technology, we create custom fabrics that fit your image. From the initial design to the final fitting, we offer a complete range of personalized services without any outsourcing. Our only limit is your imagination!
Affiliate Member
At Matrix Hospitality we offer a complete hotel interior service experience to hotel owners and designers.Our hotel furniture offers exceptional for your hotel experience. We have delivered to hundreds of guestrooms across Canada from remote lodges to larger projects in urban cities. We have developed strong and successful working relationships with hotel owners purchasing companies, design firms, and hotel management companies. We stand by our product and ensure that your investment will stand the test of time. As you consider your next project consider the strength and confidence of having Matrix Hospitality on your team.
Affiliate Member
Metro Wallcoverings is Canada's leading manufacturer and distributor of the finest brand name commercial wallcoverings available to the contract market. Metro is proud of their continuing commitment to provide new and innovative products to the Architectural & Design community. Whatever your vision or creative inspiration, Metro can satisfy the most demanding product requirements for your project. Our collections are unparalleled in design and colour, ranging from decorative vinyl collections to grasscloths, silks to exciting digital wallcoverings. We invite you to explore the endless possibilities!
Affiliate Member
Educator Member
Affiliate Member
National Payments specialize in merchant processing for the hospitality industry. . At National Payments, we love hotels and motels,– specializing in integrated merchant credit card solutions with the business’ own PMS (property management systems). Our team is highly experienced with the leading hotel PMS systems in Canada, including the latest EMV solutions certified with Opera, LightSpeed, Maestro, SynXis among others. We are leaders in Best Practices on chargeback reduction and prevention,which will significantly lower your risk, exposure and revenue leakage on chargebacks. No one else in the industry can match our commitment to chargeback prevention. Let us help your hotel.
Strategic Partner
Strategic Partner
Affiliate Member
NexDay Supply is your Canadian Wholesale Distributor serving Hotels, Motels and B&Bs with the highest quality Guest Amenities, Restaurant Foodservice Supplies, Janitorial Cleaning Products and Facility Maintenance Supplies. Take advantage of our NexDay Rewards program to earn points on all your purchases and Double Rewards on our wide selection of environmentally responsible Eco-friendly Foodservice & Cleaning supplies. We ship from 4 warehouse locations across Canada in Toronto, Vancouver, Calgary & Edmonton and guarantee fast shipping of our NexDay Guaranteed Products. When you shop online at NexDay Supply you'll find the industry's top performing brand name products at really great prices.
In the Hospitality & Tourism division at Niagara College located in renowned Niagara on the Lake, we offer a variety of programs. We offer diplomas in Culinary Management, Tourism Development and Hotel & Restaurant Administration. Our division also offers a Bachelor’s Degree in Hospitality Operations Managements as well as post grad certificates in Event Management and Hospitality & Tourism Systems Management. All diploma and degree programs are co-op programs where students also get hands-on experience – interaction is key to our students’ success. The division is unique in that we are one of two colleges in Ontario that offer a Bachelor of Applied Business in Hospitality Operations Management. The students are in the heart of the hospitality industry being in the Niagara region with hotels, casinos, wineries and attractions right in their own backyard.
On-Site Drapery Cleaners has been providing hotel drapery cleaning & fireproofing since 1978. We are the only company who brings the drapery cleaning plant right to your hotel so you don’t have to take rooms out of service to clean the drapes. What’s more, our proprietary process uses tiny particles carried on a cushion of air to extract dirt and contaminants from your drapes. Our unique non-immersion process delivers superior results than competitive cleaning processes. Our process was originally developed specifically to safely clean Hotel Black Out Drapes. Our customers are the who's who of major hotels in Toronto.
Affiliate Member
Affiliate Member
Preferred Alliance Group Systems Limited was formed to help you reduce your operating costs. We provide a full range of sources to support renovation products, capital expenditures and day-to-day operations. This online Buyers Guide features a complete listing of all our Preferred and Approved Vendors as well as their products and services. Preferred Alliance Group Systems Limited is open exclusively to buyers in the hospitality industry and hospitality industry suppliers. We have successfully managed to become Canada's largest and most reputable purchasing service to the hospitality and lodging industry. We have over 45 Preferred Vendors servicing over 3600 members across Canada.
Affiliate Member
We're on a mission to improve the way people discover stories that matter. With partners all over the world, we're building a place for people to find great content from anywhere in the world. That's why we work with thousands of publishers to give readers unlimited access to leading newspapers and magazines. We're all about choice. Using their phone or tablet, readers can browse content online or download entire issues using the PressReader app. They can subscribe for unlimited access, or get the full experience sponsored by one of our partners.
Affiliate Member
Protect-A-Bed offers customers a complete line of protective bedding products because every mattress needs protection. Protect-A-Bed helps create dry,hygenic, bed bug free and anti-allergen sleep zones while protecting the mattress investment. Protect-A-Bed's revolutionary protectors and encasements help keep mattresses and pillows clean & significantly prolong their lifespan. These products protect valued guests from bacteria, dust mites & most importantly a traumatic encounter with bed bugs; a serious hazard to their health & your business.
Affiliate Member
Affiliate Member
The Regina Hotel Association (RHA) is the voice of the hotel industry in Regina, Saskatchewan. We protect and advance the business interests of Regina's destination hotels through result-based membership services, advocacy and marketing. We further administer our members' Destination Marketing Program (DMP) a funding conduit to generate more hotel rooms stays which will ultimately lead to a positive impact on tourism vistation and spending within our city.
Affiliate Member
With almost 40 years of experience as a franchisor, Pacini is dedicated to being the most authentic Italian food chain in terms of concept, service, products, franchisees, employees, customers, business partners and profitability. Following the opening of new restaurants in Alberta, Ontario and Quebec, including 6 hotel-affiliated restaurants, the chain now has almost 30 restaurants and more than 1,300 employees in Canada.
Affiliate Member
Affiliate Member
Rogers Insurance Ltd. is one of Canada’s leading independent and employee-owned insurance brokerages. As a full-service brokerage, our insurance and risk management experts handle large commercial programs, small to medium-sized business accounts and personal insurance plans. On the commercial insurance side, we have dedicated teams to serve industries including construction, energy, hospitality and more. We also understand that every client’s insurance needs are unique and that is why we always take a human approach to insurance.
Affiliate Member
As asphalt and paving contractors, Rose Paving Canada provides parking lot paving, asphalt resurfacing, sealcoating, infrared repair, pothole repair, pavement marking, catch basin installation, sidewalk repair and concrete installation, and parking lot maintenance.
Educator Member
Educator Member
Educator Member
Strategic Partner
Strategic Partner
Samsung Electronics, the latest proud Strategic Partner of the Hotel Association of Canada As history has shown, the future belongs to those who are quick to innovate. At Samsung, we understand how technology is being personalized to enhance individual guest experiences in new and creative ways. The hotel industry is embracing the future today by tailoring premium experiences to each guest and winning the hearts and minds of Canadians. Samsung has taken hospitality displays to a whole new level with a wide range of unique features such as superior picture quality, cutting-edge design and eco-friendly features. Guests can now stream premium HDTV content stored on their smartphones, tablets and laptops straight to their TVs, and access the same apps and widgets they’re accustomed to at home for a more personalized entertainment experience. What’s more, Samsung TVs are easy to install, customize, manage and control for property managers.
Sales Service & Installation of Electronic Keycard Locks: Magnetic/ Smart/ RFID. SafeMark In-Room Guestroom Safes. FLAT Engineering, New technology for all tables bases. The alignment of any table can be adjusted to suit Different or Uneven floor surfaces. Keycards Logo and Custom.
Affiliate Member
Self Management Group is a leader in talent management solutions, partnering with clients worldwide to help them attract, select, retain, and develop top employees. For over 38 years, SMG’s vast array of pre-employment and assessment tools have accurately predicted potential, performance, and retention for a variety of roles within the hospitality industry such as front desk staff, customer service agents, food service staff, management, etc. Our all-in-one applicant tracking software TalentNest™ allows you to help attract, manage, and rate candidates so that you can streamline the selection process, hire top performers, and increase your organization’s effectiveness.
Affiliate Member
Shaw Communications Inc. is a leading Canadian connectivity company. Shaw Business provides business customers with leading edge WiFi, Voice, Video and Data solutions. Shaw Business is a trusted partner focused on putting the power in our customers hands, catering to business in all segments and finding the solutions that fit our customer’s needs, including providing services to some of the prestigious hotels in the country. For more information about Shaw Business and how we can support you please visit shawbusiness.ca
Strategic Partner
Strategic Partner
Shred-it is a world-leading information security company providing information destruction services that ensure the security and integrity of our clients' private information. A wholly, owned subsidiary of Stericycle, Shred-it operates in 170 markets throughout 18 countries worldwide, servicing more than 400,000 global, national and local businesses. For more information, please visit www.shredit.com.
Affiliate Member
Silver Seven Wholesale Inc. is a proudly Canadian, private corporation, based in Ottawa, Ontario. We specialize in certified RFID door locks, management systems, lock installations, testing, and after service support. We cover all of your hotel needs from hotel door locks, safes, to staff/gym/spa locker locks, public door units, elevator control units to customized key cards. We pride ourselves on supplying you with the best certified products on the market, while offering you exceptional customer support. Our goal is to see you succeed and to become your trusted supplier of choice.
Affiliate Member
Affiliate Member
SkyTouch Technology offers cloud-based technology solutions to help hoteliers improve efficiency and profitability. The SkyTouch Hotel OST platform is an affordable, system that provides simple yet powerful property, rate, inventory, and distribution management tools. Through continuous innovation, our adaptable mobile strategy provides a cloud-based application that works on any device
Affiliate Member
Affiliate Member
Sona provides competitive pricing and tailored solutions to simplify payment acceptance. In an industry known for confusion and misleading claims, we put it all on the table with clear, honest, transparent information and a fresh approach. Powered by the world's largest payment processors, we offer cutting-edge technology to improve business and commerce transactions.
Affiliate Member
To say Starbucks purchases and roasts high-quality whole bean coffees is very true. That’s the essence of what we do – but it hardly tells the whole story .. Our coffeehouses have become a beacon for coffee lovers everywhere. Why do they insist on Starbucks? Because they know they can count on genuine service, an inviting atmosphere and a superb cup of expertly roasted and richly brewed coffee every time. Expect More Than Coffee We’re not just passionate purveyors of coffee, but everything else that goes with a full and rewarding coffeehouse experience. We also offer a selection of premium Tazo® teas, fine pastries and other delectable treats to please the taste buds. And the music you hear in store is chosen for its artistry and appeal. It’s not unusual to see people coming to Starbucks to chat, meet up or even work. We’re a neighborhood gathering place, a part of the daily routine – and we couldn’t be happier about it.
Affiliate Member
For over 25 years, STR has worked hand in hand with the hospitality industry to provide complete, confidential, comprehensive and customized data. STR provides hoteliers with the most complete and comprehensive benchmarking tools available. With over 44,000 hotels participating world-wide, the STAR report allows a property to see their performance against a competitive set of their choice. STR also provides Destination Reports, Market Forecasts, Trends and Pipeline Reports, each customizable to fit your needs and budget. STR is proud to partner with the Hotel Association of Canada on the delivery to their members of up-to-the-minute statistics, benchmarks, etc. in the Canadian hotel sector. For more information, visit www.str.com.
Affiliate Member
At Sysco Guest Supply we pride ourselves on building relationships with our national chain and independent customers. We are full-service providers of textiles, personal care amenities, room supplies, small appliances, coffee programs, bath & shower products and housekeeping items to the hospitality industry in Canada. We offer an impressive range of personal care amenity programs to suit your budget and decor including most major chain logo programs and popular brands such as Archive, Bath and Body Works, Neutrogena, Crabtree & Evelyn and Bvlgari. Our comprehensive range of quality textiles includes a wide selection of products for bed, (including top of bed and decorative bedding) bath & banquet.
Affiliate Member
True North Hospitality has been supplying the Canadian hotel industry for over 24 years with everything you require to create a memorable experience for your guests. Our full selection of hotel supplies includes bed & bath linens, amenities, guest room supplies, housekeeping & janitorial supplies, and more. Choose from thousands of private label & name brand hotel items, including our new Truly Earth Friendly® line of biodegradable hotel amenities. Connect with us today, and see why we’re Canada’s number one choice for hotel products & supplies.
Educator Member
The School of Hospitality and Tourism Management (HTM) is part of the College of Management and Economics (CME), which is one of the seven colleges of the University of Guelph. The School offers 2 of the 8 majors in the Bachelor of Commerce (BComm) Program - Hotel and Food Administration (HAFA) which also has a Co-op option (HAFA:C) and Tourism Management (TMGT). The acronym HAFA refers to one of the majors offered by the School and until May of 2002 was also the name of the School.
Educator Member
VINCI Park is a subsidiary of VINCI, a world leader in concessions , construction and related services. Drawing on over a century of experience in public works management, VINCI is the leading operator of transportation infrastructure. Our services designed for the hotel sector are based on a welcoming and service oriented culture, technical know-how and a guarantee of quality and performance. VINCI Park understands the importance of a good first impression, that’s why we offer skilled staffing services. Our teams of car attendants, door attendants and bell persons are trained to meet the highest standards of courtesy. They ensure positive contact with your clients, contributing to memorable customer experiences. Entrusting VINCI Park with your hotel parking facility ensures you are granting special attention to your hotel’s and your customers’ specific needs.
Strategic Partner
Strategic Partner
Willowest is a recognized manufacturer and supplier specializing in linens, sheeting, terry items, bathrobes, down & down alternative products, and banquet linens for hotel chains, boutique hotels, lodges and resorts. We offer superior products and trouble free service through a process of continuous technology, innovation and uncompromising quality control. Driven by the concept of creating a “home away from home” experience, we focus on understanding what most appeals to guests along with our clients’ needs for outstanding quality products. We fully appreciate the critical importance of making a lasting positive impression on guests that reflects the quality of our clients’ brands. We can customize solutions for each client in a quick and cost-effective manner. Weaving with passion, we not only produce linens but also are devoted to creating a lasting impression through inspired designs that reflect a classic style and the uniqueness of our clients.